Members of the club must comply with the rules set out below.

1.     The management reserve the right to reject membership or renewal options; or cancel memberships at any time.

2.     The management reserve the right to require any member, guest or person to leave the premises at any time.

3.     Memberships not renewed by the expiry date shall be deemed cancelled, however, memberships paid by Recurring Card Payments (RCP) and direct debit will be renewed automatically. (Please see point 9 regarding our cancellation)

4.     In the event of a failed Payment:

• Direct Debits: direct debit payment, memberships shall be suspended or cancelled until outstanding balance is paid.

• RCP: If your payment is declined by your card holder, you will be expected to pay the balance owing when requested by Shoreline Leisure before you are allowed access to the facility. (You will receive an email regarding the payment arrears). You will not be permitted to re-join or use Shoreline Leisure until this amount has been paid. Shoreline Leisure does not offer a "freezing" of membership or the facility to carry days over for any reason. Your card details are stored directly by our payment provider Gladstone Pay and are used solely for the purpose of recurring memberships.

5.     Membership is not transferable from person to person.

6.     The management may withdraw use of all or part of the facilities for various purposes including maintenance. Compensation will not be given for any such closures.

7.     All members must produce their valid membership card on each occasion they wish to gain entry to the facilities.

8.     If any member wishes to terminate their membership before it will expire, no refund for time remaining will be made. All cancellations must be provided to the club in writing. A receipt of this will be issued when complete.

9. While we will be sad to see any member leave us we understand that certain circumstances occur and you may need to end your membership (hopefully short term) with us, we ask that members terminate their memberships at reception by signing a termination form.

• RCP Memberships: We require at least 72 hours notice which needs to be in person by signing a cancellation form or via email.

  The minimum term for RCP memberships is one full calendar month from the date you sign up. RCP payments are taken monthly from the credit or debit card you nominated when you joined. The RCP payment will roll over each month unless you cancel. If you wish to cancel your membership, we require you to email your centre or drop in in person to fill out a cancellation form. Refunds will not be provided for time paid for and not used.

• Old Direct Debit memberships: A one month notice cancellation policy apply to all memberships on Direct Debit. It needs to be in person by signing a cancellation form or via email.

• Yearly: You are free to cancel your membership at any point with us, but as it is a yearly payment we will not be offering a refund/credit back. This can be done in person or via email.

9.1: Your Order Cancellation Rights

If you sign up online, a 14 day ‘cooling off’ period applies, during which you can cancel your membership. You will receive a full refund if you have not used the service during the first two weeks and you may receive a partial refund if you have used the service. There will also be an admin fee involved for the process of the refund at the discretion of the company.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by Email or In Writing:

·       Shoreline Leisure Greystones: 01 2878180              greystones@shorelineleisure.ie

·       Shoreline Leisure Bray: 01 2765660                             adminbray@shorelineleisure.ie

·       Shoreline Leisure Sportspark: 01 2016145                  shorelinesportspark@gmail.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

10.  The management reserve the right to restrict the number of persons using the club at any one time due to health & safety regulations. The management also reserve the right to amend the opening times of the club should they deem it necessary.

11.  The management reserve the right to utilize the facilities for special events, classes or other activities it may deem desirable.

12.  Any memberships for children under the age of 16 years must be attached to a senior membership, to act as guardian/ contact. This guardian must be over the age of 16 years.

13.  Members under the age of 16 years are not permitted to use the sauna, steam room or gym at any time.

14.  Children under 8 years must be accompanied by a supervisor over the age of 16 years when visiting the pool.

15.  One adult may only be responsible for two children under the age of 8 years in accordance with our admissions policy.

16.  Memberships may only be suspended for medical reasons supported by a valid medical certificate, for a maximum of 3 months per certificate, at the discretion of the management.

17.  Members or visitors cannot use the facilities under the influence of any alcohol or drugs. No smoking permitted in the building.

18.  Medical clearance should be sought for members with any medical conditions that may restrict their exertion levels prior to taking part in any exercise in the club.

19.  Any member ignoring advice to or not seeking medical advice, when instructed by Shoreline staff regarding a medical condition, may not hold the management responsible for any harm which may occur.

20.  Appropriate clothing and footwear should be worn when using the various facilities.

21.  Equipment should be returned to its correct location/position after use.

22.  Animals are not permitted in the club/building at any time, with the exception of assistance animals.

23.  The club accepts no liability for accident or injury caused by any persons whilst using the facilities. Nor does the club accept responsibility for loss or damage to goods or valuables belonging to any member or guest.

24.  Personal belongings may not be left in the lockers/locker rooms overnight. Items left behind/found will be donated to various charities or dumped periodically.

25.  The management reserves the right to amend, add or alter these conditions of membership and club rules as it sees fit, and members should observe any amended or additional conditions or rules so made.

26.  Any complaints concerning the club or dispute or difference about the interpretation of these conditions of membership and club rules, shall be referred to the management of the club. This decision shall be final and binding.

27.  The club’s opening times are 6.30am to 10pm on Monday through Thursday, until 9pm on Friday and 9am to 6pm on Saturday & Sunday. Bank Holiday opening hours are from 9am to 6pm.

28.  Off-Peak times are the following:

Shoreline Leisure Bray Off Peak Hours:

Monday to Friday: 6.30am-5pm and Sunday 2-6pm

Shoreline Leisure Greystones Off Peak Hours:

Monday to Thursday: 6.30am-6pm, Friday 6.30am-9pm, Saturday & Sunday 9am-6pm

Shoreline Bray | Swimming Pool Sports & Leisure Centre Ltd

Shoreline Greystones & Charlesland Sports Park it's Wicklow Recreational Services Ltd.